Returns and Refunds Policy

Effective Date: August 9, 2023

Return Policy

Thank you for shopping with Wear Kashmir by Sara Holdings (“we,” “us,” or “our”). We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your item, you can return it to us within 2 days of receiving it, and we’ll provide a full refund or exchange, no questions asked.

Return Eligibility

To be eligible for a return and refund or exchange, please ensure the following:

  • The item is unused, unworn, and in the same condition as when you received it.
  • The item is returned within 2 days of delivery.

Return Process

  1. Contact our customer support team at [support@wearkashmir.com] within 2 days of receiving your order to initiate the return process.

  2. Provide your order number and the item(s) you wish to return or exchange.

  3. For exchanges, specify the new size you require.

  4. Our customer support team will provide you with instructions on how to return the item(s), including the return address.

  5. Pack the item(s) securely and include a copy of your order confirmation or packing slip.

  6. Ship the item(s) back to us using a trackable shipping method. You will be responsible for the return shipping costs.

Refund Process

Once your return is received and inspected, we will process your refund within 2 days. A credit will automatically be applied to your original method of payment.

Exchange Process

For size exchanges, once we receive your returned item, we will ship the new size to you within 2 days.

Non-Returnable Items

Certain items are non-returnable, including [list of non-returnable items]. Please contact our customer support team if you have questions about the eligibility of your item for return.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [support@wearkashmir.com] with photos of the item and the packaging. We will provide instructions for returning the item and arranging a replacement or refund.

Contact Us

If you have any questions or concerns about our Returns and Refunds Policy, please contact us at:

Legal Disclaimer

This Returns and Refunds Policy is for informational purposes only and is not intended to be legal advice. It is your responsibility to ensure compliance with applicable consumer protection laws and regulations.